Privacy Policy

Last updated: 7 June 2026

Tasknext respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and share information when you use the Tasknext website, mobile application and related services.

1. Who we are

Tasknext is a UK local services platform that helps customers find independent professionals by service and postcode.
For questions about this Privacy Policy or your personal information, contact:

Email: support@tasknext.co.uk

Website: https://www.tasknext.co.uk

2. Information we collect

Depending on how you use Tasknext, we may collect:

Information provided by customers
 

• Postcode or service area

• Services searched for

• Messages or support requests

• Information provided when contacting a professional
   

Customers can search for professionals without creating an account.

Information provided by professionals
 

• Full name

• Email address

• Phone number

• City or service area

• Service category

• Years of experience

• Professional biography

• Hourly rate or quote preference

• Availability status

• Work photographs

• Identification documents

• DBS documents, where submitted

• Insurance documents, where submitted

• References and supporting documents
  
   

Account information

When a professional signs in, we may process:

• Login email address

• Account identifiers

• Profile settings

• Account activity

Passwords are handled through our website membership and authentication provider. Tasknext does not have access to passwords in plain text.


Technical information

We may automatically collect limited technical information, including:

• Device type

• Operating system

• App version

• IP address

• Browser or WebView information

• Crash and diagnostic information

• Pages and features used

• Notification permission and delivery information
  
   

3. How we use personal information

We may use information to:

• Provide and operate the Tasknext platform

• Display professional profiles in search results

• Match searches with professionals covering a selected area

• Review professional applications

• Verify submitted information and documents

• Allow professionals to manage their profiles

• Respond to support enquiries

• Maintain platform safety and prevent fraud or misuse

• Send account, profile, application and service notifications

• Diagnose technical problems and improve the platform

• Comply with legal and regulatory obligations
  
   

4. Legal bases for processing

Depending on the circumstances, we process personal information because:

• It is necessary to provide the service requested

• It is necessary for our legitimate interests in operating, securing and improving Tasknext

• You have provided consent

• We need to comply with a legal obligation

Where processing is based on consent, you may withdraw your consent at any time.


5. Professional profiles

Information published on a professional profile may be visible to other Tasknext users. This may include:

• Professional name

• Service category

• City or service area

• Biography

• Pricing information

• Availability

• Gallery images

• Verification badge status

Private documents such as identification, DBS, insurance and reference documents are not intended to be displayed publicly.
Professionals should not upload confidential information or photographs they do not have permission to use.


6. Verification badges

Tasknext may display badges indicating that certain information or documents have been provided or reviewed.
A badge does not guarantee the quality, suitability, conduct or future performance of a professional. Customers remain responsible for deciding whether to hire a professional.


7. Service providers

We may use trusted service providers to operate the website and application, including:

• Wix, for website hosting, database, forms and membership features

• Natively, for the mobile application wrapper and native app functionality

• OneSignal, where enabled, for push notifications

• Apple, for App Store distribution and related platform services

• Technical, hosting, security and analytics providers

These providers may process limited information on our behalf under their own contractual and privacy obligations.


8. Push notifications

With your permission, Tasknext may send notifications concerning:

• Account activity

• Professional applications

• Profile updates

• Availability

• Important service or security notices

You can disable notifications at any time through your device settings.


9. Sharing information

We may share personal information:

• With service providers that help us operate Tasknext

• When necessary to provide a feature requested by you

• When required by law, court order or a competent authority

• To investigate fraud, misuse, security incidents or legal claims

• As part of a business transfer, merger or sale, subject to appropriate protections

We do not sell personal information to advertisers.


10. Data retention

We keep personal information only for as long as necessary for the purposes described in this policy, including providing the service, resolving disputes, maintaining security and meeting legal requirements.
Professional application documents may be deleted when they are no longer required for review, verification, legal or security purposes.
You may request deletion of your account and associated personal information by contacting support@tasknext.co.uk.


11. Data security

We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no internet-based service can guarantee complete security.


12. International data transfers

Some service providers may process information outside the United Kingdom.
Where required, we use appropriate safeguards designed to protect personal information in accordance with applicable data protection law.


13. Your data protection rights

Depending on applicable law, you may have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of your information

• Request restriction of processing

• Object to certain processing

• Request a portable copy of information

• Withdraw consent where consent is the legal basis

• Complain to a data protection authority

To exercise any of these rights, contact:
support@tasknext.co.uk
We may need to verify your identity before completing a request.
You may also have the right to complain to the UK Information Commissioner’s Office.


14. Children

Tasknext is not intended for children under 18 to register as professionals or offer services.
We do not knowingly collect professional application information from children. If you believe a child has provided personal information, contact us so we can review and delete it where appropriate.


15. Third-party communication and services

Customers and professionals may communicate directly outside Tasknext, including by SMS, telephone or email.
Tasknext is not responsible for the privacy practices of third-party communication services or for information users independently share outside the platform.


16. Cookies and similar technologies

The website and mobile application may use cookies, local storage and similar technologies to:

• Maintain login sessions

• Remember preferences

• Support security

• Understand technical performance

• Provide platform functionality

More information may be provided in our Cookie Policy.


17. Changes to this policy

We may update this Privacy Policy to reflect changes to the platform, legal requirements or our data practices.
The latest version will be published on this page with an updated revision date.


18. Contact us

For privacy enquiries, account deletion requests or data protection requests:
Email: support@tasknext.co.uk
Website: https://www.tasknext.co.uk
Support: https://www.tasknext.co.uk/help